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Brand advantages

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Brand characteristics

Intimate personalized service

   For the entrusted management of Wanhua, its core principle is adopting international popular conventions and standards with adaptive adjustments in specific clauses, which can give more power to owners and ensure to establish trustful and win-win long-term cooperation relationships with owners.

Modern facilities with international standard

    We select the first-grade suppliers and products to transmit out world-class facilities. Whether our equipment and facilities, or bathing appliances, or lighting facilities all reflect the pursuit of excellent quality of Wanhua Hotel.

Elegant environment with ethnic characteristics

    We select the first-grade suppliers and products to transmit out world-class facilities. Whether our equipment and facilities, or bathing appliances, or lighting facilities all reflect the pursuit of excellent quality of Wanhua Hotel.

First-grade performance reward

    Each hotel subordinated to Wanhua Group keeps up the reputation of the best local hotel and first-grade operation performance, and the legend that “Wanhua makes each hotel successful under its management” is popular in the hotel industry, improving the reputation of the brand of Wanhua Hotel. Wanhua pays attention to the sustainable development and insists on considering the investment and operation of each hotel from long term, expanding the space for sustainable improvement of the brand of Wanhua.

Management characteristics

Complete set of standards

    Based on the standard of first-grade hotel groups and hotel construction and operation experience for many years, it has established scientific product and service standards, including construction standards, image identification system, the minimum standard of equipment and facilities, service standards of various specialized services and management manual on finance and human affairs of Wanhua Hotel.

Professional team

    The management team of Wanhua Hotel Group, with many years experiences about hotel operation and management, believes in such standards of conduct as being competitive, industrious, rigorous and giving love. They are professional and dedicated.

Senior team of technical support

    Wanhua technical support team is constituted by senior technicians with many years’ hotel preparation and construction experience, ensuring that the hotel function is perfect and layout is reasonable.

Platform support

Marketing network

    Coordinate the group marketing network construction and improve service experience. Implement immediate and seamless linkage to provide great technical support for sharing group consumer resources, implementing benefit management, expending sales channels and providing personalized services.
Provide consumer resource reservation and transmission service for subordinated hotels/clubs/bar through the cooperation with distribution systems and many network reservation businesses.
The group has large scale of loyal consumers and it builds up joint members with banks, airline companies and high-end general merchandise stores, which can provide stable staying support for subordinated hotels.
Establish close cooperation relations with tourism agencies, big companies, government department at various levels and industry associations in various places to help subordinated hotels to develop major customer marketing.
Subordinated hotels/clubs/bars can recommend consumer resources mutually, improving the occupation rate of the hotel.

Relationship with Employee

Wanhua deeply knows that hotel products are person-to-person services, and the reputation and performance of the hotel come from the dedication and sacrifice of employees. Therefore, for many years, Wanhua has kept harmonious relations with employees regarded the satisfaction of employees as the most important management index. 
Talents can have quick progress and wide development space in Wanhua. In order to safeguard the stable development of the group, it continuously carries out perfect talent cultivation plan, open, justice and fair promotion mechanism and benefit sharing mechanism connected with performance so that employees are willing to receive strict and scientific management.
With talent cultivation plans above mentioned, programs of allocating deputy positions or assistants to senior general managers and chief inspectors of fully-fledged hotels to realize “Passing on Experience”, and specialized team construction for hotel opening, Wanhua has built up a giant medium and senior management talents base, therefrom talents can be rapidly drafted from subordinated hotels and contributed to a working team with unified operation and service philosophy, corporate culture, management system and service standards. Before the opening of Wanhua Hotel, a organizational team of hotel management will be dispatched to ensure the inheritance of Wanhua culture in the hotel and shorten the cultivation period of the hotel.

Assets maintenance

Paying great importance to the assets protection, maintenance and upgrading, Wanhua Grouphas has built up a set of scientific and reasonable systems and excellent corporate culture. All employees in Wanhua Group have strong master awareness to treasure and maintain the hotel assets from details.

Tel:400-8008-222   0755-27091111

Address:No. 63, Baoan District street, Songgang, Shenzhen

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